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Published on 8 February 2024

AGOV accessibility test with the Swiss Association for the Blind and Visually Impaired

Blind and visually impaired users can use AGOV without accessibility issues. The Federal Chancellery had AGOV tested by the Swiss Association for the Blind and Visually Impaired – specifically by one blind and one visually impaired test user. Both were able to use AGOV without accessibility issues, i.e. the AGOV content was correctly reproduced by screen readers and on braille displays. Accessibility of the AGOV access app is also ensured, because the Android and iOS operating systems are optimised in this regard. The blind test user found that using a physical security key (FIDO USB stick) was more practical than the AGOV access app, as the app involves trying to scan the QR code on the screen (many blind internet users either do not have a screen or do not switch it on). AGOV now contains a comment to this effect, which is read aloud by screen readers.

Blog icon for public services: map of Switzerland with Federal Palace and official documents.