Contact
Contact and support for users
The below-mentioned offices do not provide user support.
Users should open a ticket in self-service at www.agov.ch/help
Contact for cantonal and communal authorities
Digital Public Services Switzerland
Marcel Kessler
info@digitale-verwaltung-schweiz.ch
This email address is NOT for end user enquiries or support requests. Please submit these via the help portal only www.agov.ch/help
Contact for federal authorities & EPR-RPs
Federal Chancellery, Digital Transformation and ICT Steering Sector
Stefan Minder, Business Owner eIAM and AGOV
stefan.minder@bk.admin.ch
This email address is NOT for end user enquiries or support requests. Please submit these via the help portal only www.agov.ch/help
Contact for media inquiries
Rolf Rauschenbach
Information Officer e-ID
Federal Department of Justice and Police FDJP
Federal Office of Justice
Bundesrain 20, 3003 Bern
rolf.rauschenbach@bj.admin.ch
This email address is NOT for end user enquiries or support requests. Please submit these via the help portal only www.agov.ch/help