FactSheet
AGOV – Authentication Service of the Swiss Authorities
AGOV, definition
AGOV is the government login of Switzerland. It can be used at the federal level as well as by cantonal and municipal authorities to handle administrative procedures digitally.
AGOV, objectives and impact
- Cost savings for authorities, as there is no need to maintain their own login systems (the operation of certain cantonal login systems has already been discontinued).
- Standardized login process for potentially all digital administrative services in Switzerland.
- Cybersecurity for end users and authorities, as only hardened authentication factors are used, i.e. no passwords and no SMS codes.
- Promotion of digitalization in general and in the healthcare sector in particular; AGOV was also developed for the electronic patient record.
- Promotion of the use of the e-ID, see next section.
AGOV and the Swiss e-ID
The Swiss e-ID can be used directly in AGOV as a login factor. AGOV can also be used without an e-ID, via the AGOV access app and without the use of a smartphone by means of FIDO security keys, e.g. in the form of a FIDO USB stick.
AGOV in figures, as of March 2026
AGOV has 1,4 million registered accounts, with an estimated 50 million logins per year. The entire e-government of the Federal Administration and the Armed Forces is connected to AGOV, as well as the e-government systems of 14 cantons.
AGOV funding
The development of AGOV is funded by Digital Public Services Switzerland (DPSS). The operation of AGOV is jointly financed by the Confederation and the participating cantons. The population size is the key factor for the cantonal share.
AGOV governance
AGOV is operated as a standard service by the Swiss Federal Chancellery. The departments of the Federal Administration are consulted within the Steering Committee for Standard Services (FSD), and the participating cantons within the AGOV Steering Committee.
AGOV security and resilience
AGOV is continuously scanned for vulnerabilities as part of a public bug bounty programme and is regularly subjected to penetration testing by Armasuisse. It operates with high availability* and resilience* in federal data centres and private Swiss data centres.
*from 2027
AGOV, classification
- A project of the e-ID programme
- Part of the DPSS agenda
- Part of the standard services of the Swiss Federal Chancellery
AGOV, legal basis
The central legal bases for AGOV are EMOTA, eIDA and the IAM Ordinance; they define the scope of application of AGOV and permit the corresponding data processing.