Skip to main content

Published on 28 May 2026

AGOV - Explanatory videos for Swiss authorities

Video 1: AGOV - Functionality and architecture

Video 2: AGOV - Login, registration, recovery scheme

Video 3: AGOV - Support concept

Video 4: AGOV - Skills required for support

In the video, the AGOV QR code cannot be scanned using the camera app. In the meantime, this is possible in many cases, but it is not recommended. The camera app option for AGOV may be deactivated in the future (see FAQ 4.6).

Video 5: AGOV – Strengthening Resilience

Government services must remain accessible even under challenging conditions. AGOV will therefore in the future also be operated in private Swiss data centers with Swiss ownership (the English video is in production).

Video 6: AGOV - Monitoring service for authorities

AGOV-End-to-End-Probing closes a central gap in monitoring, strengthens the stability of the entire e-government ecosystem, and ensures that the login functions reliably and quickly.

Video 7: AGOV - Digital credentials in the e-ID ecosystem: Mail-Domain-ID

The Mail Domain ID is a digital proof based on the trust infrastructure of the Swiss e-ID. It confirms that a person holding this proof on their mobile phone was able to receive emails on a specific domain.

Video 8: AGOV - Roadmap and expansion stages

This video shows the technical evolution stages of the Swiss authorities’ authentication service AGOV.

Video 9: AGOV - Target vision for digital cultural technology

This video describes the target vision of the interaction between the Swiss e-ID, the Swiss Organisation ID – referred to as OrgID – and AGOV.

Video 10: AGOV connect – Self-service portal for application integration

Video to follow

Back to information for authorities.